New Candidate Zone launched today

We are pleased to announce that today we have launched an updated version of the website Candidate Zone. With over 400,000 hits a year, these pages are paramount to the success of our candidate experience. The aim of the new Candidate Zone is to clearly guide the candidate on acceptable documentation and give guidance on how to complete their VOLT form. With a more logical layout and clearer guides, this should also reduce enquiries into the business.

Security Watchdog Go Green

Go Green Logo.jpg

A HUGE thank you from Madelaine

Hi all, we would like to introduce you all to our new company wide campaign, Go Green. The Go Green campaign was created by Madelaine Kiss, screening executive. She has a strong belief that we as a business can do more to help the environment and reduce our carbon footprint. Capita also follow this philosophy by running Green Week every June.

The aim of Go Green is to raise awareness of what we can all do to help the cause. Over the coming months you will see posters, charity events, Go Green stickers, recycled shopping bags and more.

As a starting point we are focussing on the following improvements:

  1. If you don't need to print it, then don't! Save paper and ink
  2. All plastic drinks cups will be removed next week so please use refillable cups or the glasses and mugs provided
  3. For all you coffee drinkers, try and use refillable cups as most local coffee houses will give double loyalty stamps or discount if you do.

Great eBulk client feedback

Thanks for such a quick response, much appreciated.  You have confirmed our beliefs (as we know we cannot process non-EEA national’s criminal checks using EBulk without a Right to Work document. Your applicant guidance notes/documents required are much clearer than those outlined on the DBS website though.

We are very happy with your service!

Office Tuck Shop from Cholily's

Hi all, next Monday (6th) we have invited Karen @ Cholily's to trial a mobile tuck shop for the Security Watchdog staff. Karen and her team will be in at 10.00am for 45 minutes offering freshly made sandwiches and cakes, biscuits, crisps, fruit pots and drinks. She will also be offering a £4.00 meal deal of a sandwich, drink and crisps/fruit.

So why not break your Greggs routine and try something new. 

Monday's Trial Menu


VOLTi3 upgrade program survey - Please complete the survey for your chance to win £75.00

Hello all,

We hope you enjoyed the ‘Candidate Portal Upgrade’ presentation informing you about our 2018/2019 plans to improve the candidate, client and Security Watchdog user experience. We want you to have your say and share some of your great ideas with us.

There’s a prize of a £25 voucher for the top 10 ideas, plus an additional £50 voucher if we implement those ideas!  Moreover, for those colleagues with the winning ideas, we would like to invite you to take part in our User Groups so you can help us shape VOLTi3 to become the world class system we want it to be. 

If you have any ideas which require sending screenshots then please email them directly to Ellie Campbell.

Please take 5 minutes out of your day to answer the following:

Please complete the survey below

Our Survey closes on 8th August and we aim to share the winning results shortly thereafter.

Thank you for taking part.

VOLTi3 Candidate Portal Upgrade July 2018 – June 2019

I hope you enjoyed the recent presentation about how we plan to improve the Candidate Portal and, by association, the operational user experience.  

We really want to hear from you as you are at the heart of the business and your ideas and opinions are valued and important to us. Thursday will be your opportunity to share your great ideas and help us shape the Candidate Portal because we are releasing our SURVEY – CANDIDATE PORTAL UPGRADE – please give yourself 5 minutes to complete this and help us make a difference. Don’t forget, the top 10 ideas will be rewarded and those that we decide to implement as features on the system will also receive a further financial reward. We promise to keep you informed every step of the way!

Thanks in advance for participating.

New Product Launch - August 1st

We are happy to announce that on the 1st of August we will be launching a new service for the eBulk team. We now have the ability to service individuals looking for basic DBS checks who would previously have to apply through a business. Currently we have a large demand for this service and in the past have turned this business away.

Thanks to the hard work from Jon Harrington, Will Parrot, Jordan Barton, Matt Payne and our FD Damian Scally, we can now facilitate this.

We have created a brand new page on the website for you to look at pre-launch.

Any incoming calls regarding this service should be directed at Jon Harrington and his team.

Farewell to a Watchdog legend


Following a career of over 15 years with Security Watchdog, our Group Risk and QA Director Ewan Tweedie has decided the time is right for a career change outside the industry.

Ewan has been instrumental in supporting the growth of Security Watchdog into the market leader it is today and he will be sorely missed by us all. He will be leaving at the end of August and I am sure you all join me in thanking Ewan for everything he has done for us and in wishing him and his lovely family every success in the future.

I am pleased to announce that Rob Allinson is stepping into the role of Chief Risk and Business Assurance Officer, taking over Ewan’s responsibilities and reporting directly to me.  He will be supported by Dan Whitley with the new title of Business Assurance Executive.  They will own:

  • Supply Chain Management
  • Product Development
  • Risk Management & Register
  • Capita and Client Audits including ISO 27001 Audits
  • GDPR and Data Protection
  • Trade Body Representation
  • ID/RTW and Immigration services
  • The Advisory Bureau (TAB) suite of products including due diligence

These roles will complement - but sit apart from - the role of Hannah Collins in her new title of Compliance Manager.  As you are aware, Hannah and her team are responsible for screening compliance and Hannah reports directly into Ian Ross, Operations Director.



It also gives me great pleasure to welcome back Dan Don to the business as Client Relationship Manager.  Dan left SW to pursue a career in the recruitment world, and has returned bringing with him sales experience he gained in the year he’s been away.  We’re all looking forward to working with Dan again!