Great feedback

Hi Kerry, Just wanted to drop you an email to say thank you for all your help yesterday, it was really appreciated as always and it allowed multiple candidates to complete on time for their start date
— Kristian Barford | Resourcing Services Advisor | Nationwide

Please sponsor Kate for Cancer Research UK

Please sponsor our very own Kate Haynes in her attempt to complete a 5k Tough Mudder event on the 28th July. Her aim is to raise £700.

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I am doing this in support of all that are living with cancer and family’s that are effect by a loved one having cancer, but my main reason is to help raise money in support of My other half and his family after losing his brother and son, they do not know that I am going to do this 5K stretch on behalf of Cancer research and will be a great way to show my support to him and his family. So please help me raise as much money as I can to help everyone.

Thank you all for your support!

Great feedback!

I am absolutely thrilled to confirm that we have finally achieved 100% across all areas of screening for Rolls-Royce. In the past the team have struggled with Early Career candidates and although the volume for Early Career candidates has increased from 2017 the team have still achieved.

Congratulations Emily to you and your team.
— Rolls Royce

Great feedback!

I just wanted to make you both aware of some brilliant feedback we have had for Lisa, the dedicated screener for GVC Group and Aldermore.

Both clients were experiencing some real service issues towards the end of last year and the beginning of this year and we had a backlog of old and complicated files left.

Since Lisa has been on the accounts, both clients have given amazing positive feedback for Lisa – which they have not done for anyone in a long time!

Considering Lisa is still new to the business, I just wanted to recognise how well she’s done considering she’s also been passed between a number of accounts.

Anil from Aldermore even said ‘she’s smashing it’! GVC also couldn’t stop singing her praises this afternoon on the call!

Many thanks,

Hannah Priestley
Team Leader

Single Sign In

Dear Colleagues

Thank you to everyone who has now registered for single sign-on. We would like to remind you that your email and calendar will be unavailable from 7pm today for a few hours, and there may be intermittent disruption this weekend.

You must register today if you have not done so already to avoid access issues when you log on after this weekend’s change.

From Monday, please use your Pnumber@capita.co.uk and your Office365 password to log in to Office365 and Outlook. Things may look a little different depending on the operating system you are using, this is nothing to be concerned about.

If you have any problems, please contact your IT helpdesk.

2018 Poland Awards

Last week Susie, Ian, Miles and Terri flew over to Krakow to bring our Polish team their annual award ceremony. The awards up for grabs were decided by the following criteria:

  • Employee of the year (VOTE) – This was subject to vote among whole team – they were to choose the team member they found most helpful, knowledgeable and who was simply good colleague last year.
  • Screener of the year – screener with best average score. Must have worked at least 6 months.
  • CLO of the year – CLO with best average score. Must have worked at least 6 months.
  • Best Quality Performer of the year – quite simply best average quality from last 12 months
  • New Joiner of the year (VOTE) – it was subject to vote as well. It was about a New Joiner who impressed most over the last year.

The award winners were as follows:

  • Employee of the year (VOTE) - Dawid Król
  • Screener of the year - Dawid Król
  • CLO of the year - Marcin Drelicharz
  • Best Quality Performer of the year - Filip Wojtaś
  • New Joiner of the year (VOTE) - Arek Krawczyk

Zumba-tastic!

Thanks to everyone who joined us for Zumba. 30 strong and we raised a really great amount of money. Keep up the great work everyone.

A polite notice

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We have received a complaint from a member of the public with regards to staff smoking within the walk ways of Cross & Pillory House. Please note this walkway is for public access and it is illegal to smoke within this area.  Please can we ask that when smoking (whatever the weather ) you stand outside of the restricted areas.