Welcoming Ian Ross - Your new Operations Director

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We're delighted to announce your new Operations Director Ian Ross

Ian Ross has over 20 years’ senior leadership experience in global contact centre transformation, digital technology, sales and service operations, project management, change management and commercial management.  As a leader he is passionate about ensuring great customer and candidate experiences across all OMNI channels.

He has a reputation for being approachable, supportive and collaborative to all colleagues, leading from the front with a hands on approach. As Security Watchdog continues to broaden its international scope, Ian is a key stakeholder in progressing our company’s transformation.

I am sure you will join me in extending a warm welcome to Ian.